Love & Luck
Privacy Policy
Effective Date: September 9th, 2024
At The Generous Co ("we," "us," or "our"), your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Generous.co (the "Website"). Please read this policy carefully. By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect both personal and non-personal information about you in various ways:
1.1 Personal Information
Personal Information is information that can be used to identify you directly or indirectly. When you visit our Website, we may collect the following types of personal information:
- Contact Information: such as your name, email address, phone number, or mailing address.
- Account Information: if you register on the Website, we may collect your username, password, and related security information.
- Payment Information: if you make a purchase, we may collect your billing address, credit card information, or other payment details.
1.2 Non-Personal Information
Non-personal information is information that cannot be used to identify you individually. We may collect:
- Browser and Device Information: such as IP address, browser type, operating system, referring URLs, and other technical information.
- Usage Data: information on how you interact with the Website, such as pages visited, time spent, and navigation patterns.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain the Website and its services.
- To improve our Website and understand how users engage with it.
- To process transactions and provide you with the products or services you purchase.
- To send administrative information such as updates, security alerts, and support messages.
- To respond to inquiries and provide customer service.
- To send marketing communications, newsletters, and promotional materials, with your consent.
3. Sharing Your Information
We may share your information in the following ways:
- Service Providers: We may share your information with third-party vendors, contractors, or service providers that help us manage and maintain our Website and provide our services (e.g., payment processors, hosting providers).
- Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a subpoena, court order, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as web beacons, pixels) to collect and store information when you visit our Website. Cookies are small text files that help us provide a better user experience by:
- Remembering your preferences and settings.
- Personalizing content and advertisements.
- Analyzing Website traffic and usage trends.
You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of the Website.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our Website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Your Privacy Rights
7.1 Access, Update, or Delete Information
You have the right to access, update, or delete the personal information we hold about you. If you wish to exercise these rights, please contact us at support@generous.co.
7.2 Opt-Out of Marketing Communications
If you no longer wish to receive marketing communications from us, you can opt-out by following the instructions provided in those communications or contacting us directly.
8. Children's Privacy
Our Website is not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective when posted on this page with an updated "Effective Date." Your continued use of the Website after changes have been made constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: support@generous.co